DELIVERY OF GOODS
The delivery will be made throughout Italy only and exclusively with a courier chosen by XMOTORSTORE.com according to an evaluation of opportunities and convenience. Delivery by courier takes place in free port directly to your home, generally from 24 to 72 hours from shipment. Together with the goods are sent the warranty documents issued by the manufacturer (alternatively our sales documents are sufficient), to be stored with care. We recommend checking the number and the good condition of the packages, otherwise the complaint must be made immediately to the courier. Complaints related to the shipment or delivery of the goods and its quality and quantity, must be made strictly no later than 3 days from the date of arrival of the goods. In case of claim for shortages or product failures, they will be accepted only if accompanied by a copy of the delivery note on which the reservations made to the carrier upon receipt of the shipment will appear. Complaints regarding invoices must be strictly communicated no later than 15 days from the date of arrival of the document. XMOTORSTORE.com will not be held responsible for the results that customers have to obtain using goods sold to them. Any complaints or disputes concerning a single delivery of goods do not exonerate the buyer from the obligation to collect the remaining quantity of goods within the limits of the order or commitment undertaken. The buyer renounces to propose exceptions without having previously fulfilled his obligations.
CUSTOMS
Should the goods ordered by XMOTORSTORE.com be delivered outside of Italy, you may be subject to import duties and taxes, payable once the package reaches the specified destination. Any additional cost of customs clearance will be at your expense. We do not control these costs and can not predict the amount. Customs policies vary considerably from country to country and you should therefore contact your local customs office for further information. Please also keep in mind that when you place orders on the site, you are considered as an importer and are therefore required to comply with all the legislation and regulations of the country where you will receive the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers who ship products abroad to be aware that deliveries across borders are subject to the opening and inspection of products by customs authorities.
CUSTOMS
We ship to all countries, except afghanistan and north korea.
TRANSPORT COSTS
Deliveries will have a variable cost depending on weight / volume and distance and destination country. In case of payment with cash on delivery there will be an increase due to the cost retained by the courier for this operation. The exact calculation of the cost of shipments will in any case be calculated automatically before sending the order. All prices are indicated with the words I.V.A. included for private users.